Hardware and Paint Store Point of Sale

Best Hardware Store POS System Top Image

Hardware and paint stores specialize in the retail sales of household items and goods such as cleaning products, supplies, tools, utensils, paints, lawn and garden equipment, plumbing and electrical supplies and more. The best hardware store POS systems are flexible and support the sale of a variety of products - and can also manage a services and repair department.  Some hardware stores have specialty sections unique to their regions, and may carry hunting supplies, marine supplies, or farm/ranch supplies. Hardware stores can range in physical size from small convenience-focused outlets to large facilities with lumber yards. Some paint stores carry only paint supplies and do not carry hardware - so a paint store POS software program can be valuable.  

Hardware and Paint Store POS specific features in MicroBiz Cloud include:

  • Accounts receivable - Manage large customers that pay on account, including customer statements.
  • Quotes and invoices - With the invoice in progress functionality, you can quote a customer, print the quote, then when the customer comes in to purchase, simply recall the on hold invoice and process the sale.
  • Layaways - Collect deposits while holding the item out of inventory.
  • Minimum inventory reorder points – Set minimum inventory levels to help auto-generate POs for replenishment of inventory.
  • Markdown management - Manage group markdowns, quantity pricing, multi-buy items, promotional pricing and bulk discounting.
  • Editable product description on receipts – Ability to edit from the front register the short product description which appears on a receipt.  Helpful when selling unique or customizable items.
  • Restrictions on discounts and returns – Management settings allow restrictions to be placed on discounts and returns of products.
  • Minimum deposit requirements – Enforce management rules such as minimum deposits on orders at the store level.
  • Customer-based tiered pricing - Set pricing tiers and assign to customer groups.
  • Sell by fractional quantity - Ability to sell products and services at partial units or fractional quantities.
  • Service department management - Allows you to efficiently manage a service department - You can bill by hour or by job, as well as bill for merchandise and materials.
  • Multiple shipping addresses - Ship to any of the multiple shipping addresses maintained for each customer, or ship the same selection to multiple recipients.
  • Special orders/back orders - Allows you to tracking special order items not carried in inventory, from the customer order to receiving, to inventory to the POS transaction.
  • Advanced filterable search screen – Search by item name, ID and other attributes, view product tiles, filter by categories, brands, vendors, size, color, etc.
  • Phone order support – Ability to manage phone orders for pick-up, shipment or delivery through the Orders in Progress module.
  • Weatherproof barcode price labels – Use a supported thermal transfer printer to print weatherproof barcode labels that withstand rain and dirt.

Inventory Management

A hardware or paint store can stock everything from fasteners to lawn equipment under one roof — often thousands of SKUs spread across a dozen departments. MicroBiz Cloud is designed to keep that sprawl organized rather than overwhelming.

Inventory management capabilities in MicroBiz include:

  • Connect to an electronic product database of over 1.7 billion product records to quickly add new items by scanning a UPC or searching by SKU or product name
  • Bulk import products, customers, and inventory levels from your existing POS system via CSV or Excel file
  • Import bulk vendor price updates via CSV when a supplier releases a new price list
  • Print barcode price labels in multiple formats directly from MicroBiz — automatically during receiving or manually for price changes — with support for batch label printing
  • Set quantity-based price break points that automatically adjust the price at the register when a purchase threshold is reached
  • Set up customer-based pricing tiers — such as retail, contractor, or trade accounts — with prices applied automatically at the register when a customer record is attached
  • Set reorder points on any product to alert staff when stock of a key item is running low
  • Transfer inventory between store locations and view stock levels across all locations from the register

Whether it's fasteners, plumbing fittings, or a pallet of paint, pricing and stock counts stay accurate across every department and every store.

Offer Credit Accounts and Manage Accounts Receivable

Contractors rarely want to pay at the register on every visit — they expect to charge materials and settle up monthly. MicroBiz Cloud's credit account module makes that arrangement manageable rather than a manual bookkeeping chore.

Credit account and accounts receivable features in MicroBiz include:

  • Define authorized users for each credit account
  • Set credit limits and payment terms per customer
  • View current balance, available credit, and accounts receivable aging on the AR statement
  • View all charges, payments, and authorized user activity on each account record
  • Choose to display either a summary of charges or itemized line items on charge-to-account transactions
  • Apply credits against an account balance
  • Add service charges such as late fees directly to the account
  • Bulk print or email AR statements across multiple accounts

For a hardware or paint store leaning on contractor and trade business, that structure is often the difference between winning repeat commercial customers and losing them to a competitor who makes charge accounts easy.

Open Item Accounts Receivable

A contractor charging materials across several job sites in the same month creates a mess if every payment just lands against "the balance." MicroBiz Cloud's open item AR lets payments tie to specific invoices instead.

With open item AR, payments can be allocated against specific open invoices rather than simply applied to the oldest balance — as opposed to a standard balance forward method, where payments are applied broadly against the total outstanding balance.

That distinction matters most for contractor accounts running multiple jobs at once: it keeps the account legible, and makes it obvious at a glance which invoices are still open.

Killer Hardware & Paint POS Feature: Customer-based Pricing

You have the ability to set-up different prices for different customers.  You can assign customers to a pricing group (such as contractors or loyal customers), making the customer group eligible for special customer-based pricing and discounts. Customer-based pricing can be based on $ or % discount from retail price, $ or % mark-up over cost, targeted margin or new price.  Prices are adjusted automatically at the register when a customer record with a special pricing group is attached.  

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Speed Product Creation with an Online Product Catalog of 1.7+ Billion Records

With thousands of SKUs across a dozen departments, manually keying in every new product record simply doesn't scale. MicroBiz Cloud's connection to an electronic product database of over 1.7 billion records shortcuts that process to a scan.

Product catalog lookup capabilities in MicroBiz include:

  • Search the database by SKU, UPC, or product name
  • Populate a new product record with one click, including model/SKU, UPC/barcode, product description, vendor, brand, and product image where available
  • Access product data from hundreds of vendors and brands across multiple retail categories

It turns what used to be several minutes of manual entry per item into a single click — a meaningful time saver at hardware and paint retailer scale.

Quotes, Estimates and Invoices

Contractors expect a materials quote before they commit to a job, but manually rebuilding that quote as an invoice once they're ready to buy wastes time on both sides of the counter. MicroBiz Cloud lets the same order record do both jobs.

Quote, estimate, and invoice options in MicroBiz include:

  • Print a full page quote, estimate, or invoice depending on the current need
  • Choose whether order-level or line-level notes are included on the printed document
  • Convert a quote into an order with one click to reserve stock and begin collecting payments

Quote a materials list or paint order up front, then convert it directly into an invoice once the customer confirms — nothing gets re-entered along the way.

Print Barcode Price Labels

Every new shipment that arrives without a scannable price tag becomes a bottleneck at the register later. MicroBiz Cloud prints those tags directly from the system, without a separate labeling application.

Barcode price label printing in MicroBiz includes:

  • Print price tags in multiple formats including tags with barcodes
  • Automatically print price tags as part of the receiving process
  • Manually reprint tags for individual items when prices change
  • Print weatherproof barcode labels using a supported thermal transfer printer, for items stored outdoors or in a lumber yard
  • Add labels to a print queue for batch printing at a later time

Because labels print automatically at receiving, every new item — including anything headed to the outdoor lumber yard — reaches the shelf already tagged and ready to scan.

Sell Tool Kits and Paint Bundles with Kits/Bundled Items

A tool kit, a project bundle, or paint sold with primer and brushes as one package moves faster at the register than four separate line items. MicroBiz Cloud's kit feature lets hardware and paint retailers price it that way.

Kit and bundle capabilities in MicroBiz include:

  • Sell multiple component products together as a single kit item at the register or on an order
  • Automatically relieve inventory on each component product when the kit is sold
  • Price the kit as a package price, separate from the sum of the individual component prices

Each component's stock level still gets adjusted correctly in the background — staff just sell the finished package.

Sell Items in Fractional Quantities

MicroBiz allows hardware and paint retailers to sell items in fractional quantities — by weight, length, or volume — rather than being limited to whole-unit sales.

For example, you can sell 12.5 feet of chain, 3.25 feet of rope cut from a spool, or 1.5 gallons of a bulk-mixed product, with the register calculating the price based on the exact fractional quantity sold.

This is particularly useful for hardware retailers selling chain, rope, wire, or cut lumber by length, and for paint retailers selling bulk or custom-mixed products by volume — ensuring accurate pricing and inventory tracking without needing to round up or down to the nearest whole unit.

Tiered Pricing by Quantity

Contractors buying fasteners or paint in bulk expect a better per-unit price than someone buying a handful of items — and applying that discount manually invites inconsistency. MicroBiz Cloud automates the threshold.

MicroBiz allows hardware and paint retailers to set price break points based on the quantity purchased. At the register, MicroBiz tracks the number of a given item added to a transaction, and automatically adjusts the price once a purchase threshold is met.

For example, paint might run $8 per gallon for the first four gallons, then drop to $7 per gallon starting at the fifth — no manual discount calculation required, and no inconsistency between employees on how the discount gets applied.

Other POS Features for Hardware and Paint Stores

In addition to the paint and hardware POS specific capabilities listed above, MicroBiz Cloud includes the below standard features and functionality needed to manage hardware and paint stores:

Register

  • Register Quick Pick Keys
  • Stock-level Look-up (multi-store)
  • Store Credits
  • Gift Cards
  • Customizable Receipts
  • Custom Tenders
  • Print or Email Receipts
  • Customer Sales History Look-up
  • Register Close/End of Day Reports
  • Advanced Filterable Product Search
  • Bar Code Label Scanning
  • Transaction holds/recalls
  • Returns and Voids
  • Split Tenders
  • Assign Salesperson to Transaction
  • Item and Transaction Discount
  • Editable Item Descriptions on Receipt

Integrations

  • WooCommerce Integration
  • QuickBooks Online Integration

Catalog Management

  • Customer-based Pricing/Pricing Tiers
  • Product images
  • Categories and Sub-Categories
  • Product Tax Classes (multiple)
  • Quantity-based Tiered Pricing
  • Time-based promo pricing
  • Alternate Product IDs
  • Fractional Sale Quantities (weight/time)
  • Print Barcode Price Labels

Multi-store Inventory Management

  • CSV File Import of Products & Inventory
  • Inventory Adjustment Audit Records
  • Purchase Orders/Vendor Shipments
  • Minimum Inventory Reorder Points
  • Special Order Tracking

Customers

  • Multiple Shipping/Billing Addresses
  • Customer Tax Classes/Tax Exempt
  • Credit Accounts/Charge to Account
  • Accounts Receivable Statements
  • Import Customers via CSV File Import

    Orders

    • Phone Orders/Layaways
    • Special Orders (out of stock items)
    • Pick-up, Shipping, Delivery Dashboard
    • Repairs/Service Dept Management
    • Quotes/Estimates/Invoices
    • Check-in of Customer Items for Repair
    • Deposit Collection and Refunds
    • Tax Calculation based on Ship Address
    • Backorder Creation and Filling

     

      Store Management

      • Store Transfers
      • Support of Contactless Payments
      • PCI/PA-DS Compliant
      • Flexible and Filterable Reports
      • Enforceable Business Rules on Discounts, Returns, Deposits
      • Employee Roles and Permissions
      • Minimum Deposit Requirements

      Expand Functionality of MicroBiz via Integrations with Popular 3rd Party Apps

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      Publish register batch financials to QuickBooks Online with one-touch

      • Map POS financial activities to QuickBooks GL accounts
      • Publish register batch financials to QuickBooks with one touch
      • Sync revenue, COGS, inventory values, customer liabilities and payments with QuickBooks
      • Create QuickBooks invoice payable from received vendor shipments
      • Push POS sales taxes to QuickBooks Sales Tax Center for payment management

       

       

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      Integrate your POS system with your Woo! ecommerce site

      • Link product records and sync changes in product fields from MicroBiz to Woo!
      • Automatically adjust stock levels in Woo! for store sales to avoid sales of items not in stock
      • Pull online orders into MicroBiz for order and inventory management
      • Capture customer records created online in MicroBiz

      Frequently Asked Questions

      Can this POS handle a large number of SKUs across hardware, paint, plumbing, electrical, and building supply categories? +

      Yes. MicroBiz supports an unlimited number of product records, making it well suited for hardware and paint retailers that carry thousands of SKUs across multiple departments. You can organize products into categories and subcategories — for example, separating paint, plumbing, electrical, fasteners, and tools into their own sections — and use advanced filterable search at the register to quickly find any item. Products can also be assigned to multiple price levels, customer groups, and store locations from the same catalog.

      Does this POS support matrix products with multiple variants — for example, paint available in multiple sheens, finishes, and sizes? +

      Yes. MicroBiz supports matrix products with up to three variants, allowing you to set up a single product record for a paint line and define all available combinations of sheen, finish, size, or color family. Each combination can carry its own price, SKU, and inventory level. At the register, staff simply select the desired variant from the matrix rather than searching for a separate product record for each option — keeping your catalog clean and your checkout process fast.

      Can I set up customer-based pricing for contractors, painters, and trade customers who buy at wholesale or discounted prices? +

      Yes. MicroBiz supports customer-based pricing tiers that allow you to offer different price levels to different customer groups. You can set up a contractor or trade pricing tier and assign it to specific customer accounts, so that when a painter or contractor purchases from you their discounted pricing is applied automatically at the register without requiring staff to manually override prices. Pricing tiers can be configured as a percentage discount, a fixed dollar amount off, cost plus a defined margin, or a specifically defined price per item.

      Does this POS support special orders and backorders for items I don't keep in stock? +

      Yes. MicroBiz has a built-in special order workflow that allows you to take customer orders for items not currently in stock, collect a deposit, and track the order through to fulfillment. When the item arrives from your vendor, MicroBiz automatically links it back to the original customer order and alerts you so the customer can be contacted for pickup or delivery. This is particularly useful for hardware and paint retailers who regularly source non-stocked items like specialty fasteners, custom millwork, or specific paint products not carried in standard inventory.

      Can I manage house charge accounts for contractors and commercial customers who purchase on account and pay monthly? +

      Yes. MicroBiz includes a full credit account and accounts receivable module. You can set up house charge accounts for contractors, painters, and commercial customers, allowing them to purchase on account and pay on a monthly or agreed billing cycle. MicroBiz tracks the full account balance, available credit, and complete transaction history for each account. You can generate and print or email AR statements, set credit limits and payment terms per customer, and support open item accounts receivable — meaning payments can be allocated against specific open invoices rather than simply applied to the oldest balance.

      Does this POS integrate with QuickBooks Online for accounting? +

      Yes. MicroBiz integrates directly with QuickBooks Online. With one click you can publish register batch financial data to mapped GL accounts in QuickBooks, including sales revenue, cost of goods sold, taxes, and payment type breakdowns. When you receive inventory from suppliers, MicroBiz can automatically create vendor bill payables in QuickBooks. Sales tax liabilities are also pushed directly to the QuickBooks Sales Tax Center, keeping your books accurate without manual data entry.

      Can I manage multiple store locations or a retail store and a wholesale operation from the same system? +

      Yes. MicroBiz is built for multi-location retail. You can manage inventory, pricing, customers, and reporting across all your locations from a single cloud-based system. Stock levels are visible across all locations at the register, making it easy to locate an item at another store or warehouse location. You can transfer inventory between locations, set location-specific pricing — for example, different pricing for your retail store versus your wholesale operation — and run reports by individual location or across all locations combined.

      Does this POS support tiered or quantity-based pricing — for example, lower prices when a contractor buys 10 or more gallons of paint? +

      Yes. MicroBiz supports quantity-based tiered pricing, allowing you to set price break points based on the quantity purchased. At the register, MicroBiz keeps track of the number of items added to a transaction and automatically adjusts the price when a quantity threshold is reached. For example, you can sell a gallon of paint at the regular retail price for one to four gallons, and automatically drop to a lower contractor price when five or more gallons are purchased in a single transaction — without requiring staff to manually apply discounts.

      Can I sell products in fractional quantities — for example, paint sold by the fraction of a gallon or hardware items sold by the linear foot? +

      Yes. MicroBiz supports fractional sale quantities, allowing you to sell products in any unit of measure including weight, volume, or length. This means you can sell paint in fractional gallon amounts, rope or chain by the foot, or bulk hardware by the pound — and enter precise fractional amounts at the point of sale without needing to create separate SKUs for different quantities. This keeps your product catalog clean while giving you the flexibility to sell products accurately at the register.

      Does this POS integrate with WooCommerce so I can sell hardware and paint supplies online? +

      Yes. MicroBiz integrates directly with WooCommerce, allowing you to publish your in-store hardware and paint products to your website with one click. MicroBiz automatically syncs inventory levels between your store and your WooCommerce site, so when an item sells in-store the stock count on your website updates immediately — preventing overselling of items that are no longer available. Online orders are pulled into MicroBiz for fulfillment and inventory management, allowing you to manage in-store and online sales from a single system.

      Can I apply customer payments to specific invoices when managing large contractor accounts with multiple open orders? +

      Yes. MicroBiz supports open item accounts receivable, which means payments made on a customer account can be allocated against specific open invoices rather than simply applied to the oldest balance. This is particularly valuable for contractors and commercial customers who may have multiple simultaneous orders open at the same time and want to pay off specific jobs or deliveries independently. Open item AR keeps each account clean and organized, and makes it easy to identify exactly which invoices remain outstanding at any point in time.

      Can I save a customer's custom paint mix formula to their customer record or to a transaction so I can reference it in the future? +

      Yes. MicroBiz provides multiple ways to save custom paint mix details for future reference. You can add notes at the customer record level to store a customer's preferred paint formulas and mix specifications, making them easy to look up the next time they come in. You can also add notes at the transaction level to document the mix used on a specific order, creating a history of past purchases with mix details attached. Additionally, MicroBiz supports line-level notes on individual products within a transaction, allowing staff to record the exact formula, base, colorant, and sheen directly on the paint line item at the register. Together these options give hardware and paint retailers a flexible way to track and retrieve custom mix information without a separate system.

      Can I price a custom paint mix on the fly at the register without needing a pre-set product record? +

      Yes. MicroBiz allows staff to create a price item on the fly directly at the register without needing a pre-existing product record. When mixing a custom color, staff can enter a product name or description — such as the paint brand, color name, or mix reference — add a note with the formula details, and enter the price on the spot. This is ideal for one-off custom mixes or special color matches where creating a full product record in advance is not practical. No manager override or special permission is required, making the process fast and straightforward for front-line staff.

      Does this POS integrate with a barcode lookup catalog so I can quickly find and add new hardware and paint products without manual data entry? +

      Yes. MicroBiz integrates with a barcode lookup catalog that allows you to search for and instantly import product data by scanning or entering a UPC barcode. When adding a new hardware or paint product to your catalog, MicroBiz will look up the item and automatically populate the product name, description, and other available product details — eliminating the need to manually key in product information. This is a significant time saver for hardware and paint retailers who carry a large number of SKUs and frequently need to add new products from multiple vendors and categories.

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      Useful Links and Resources:

      North American Hardware and Paint Association (NHPA) — The leading trade association for independent hardware stores, home centers, lumberyards, and paint and decorating retailers across North America. NHPA provides education, training, advocacy, and business resources to help independent retailers compete and grow. NHPA also publishes Hardware Retailing and Paint & Decorating Retailer magazines.

      National Hardware Show (NHS) — The premier trade show for the home improvement industry, connecting global manufacturers, retailers, distributors, and inventors. Held annually in Las Vegas, NHS is the leading platform for discovering new products, sourcing vendors, and building industry relationships across hardware, paint, lawn and garden, and home improvement categories.

      Hardware Retailing Magazine — The industry's most trusted publication for independent hardware and home improvement retailers. Hardware Retailing covers retail trends, product news, business management strategies, and industry events relevant to independent hardware and paint store operators.

      North American Building Material Distribution Association (NBMDA) — The trade association representing distributors of building materials, including paint, hardware, and related products. NBMDA provides education, networking, and business resources to help building material distributors improve operations and profitability.

      Midwest Hardware Association — A regional trade association serving independent hardware retailers across the Midwest. The Midwest Hardware Association provides member services, buying programs, education, and advocacy for independent hardware and home improvement retailers in the region.

      Ace Hardware — The world's largest retailer-owned hardware cooperative, with over 4,800 member stores in 60 countries. Independent store owners who affiliate with Ace gain access to collective purchasing power, national brand recognition, marketing support, and member services while maintaining ownership of their individual stores.

      Do it Best — A member-owned hardware, lumber, and building materials cooperative serving thousands of independent retailers across the United States and more than 50 countries. Do it Best provides members with competitive purchasing programs, marketing support, and retail services. Do it Best also acquired True Value in 2024, further expanding its reach in the independent hardware retail market.

      Paint & Decorating Retailer Magazine — The leading trade publication for independent paint and decorating retailers. Paint & Decorating Retailer covers product news, industry trends, store management strategies, and supplier information relevant to paint store owners and decorating retailers.