Furniture and Home Decor Store Point of Sale
Furniture and home decor retailers manage a diverse range of inventory and related accessories. Specialty furniture retailers also offer a lot of made-to-order business and design and custom services. The best furniture store POS systems tightly control inventory and pricing, manage multiple furniture vendors, and maintain accurate and detailed order and sales records. Furniture store management systems also need to manage deliveries. Given the seasonality and rapidly changing tastes and trends, it is imperative that inventory stay current and accurate. It is also important to track relevant customer information such as purchase history and contact information in order to run targeted marketing campaigns.
Furniture Store POS specific features in MicroBiz Cloud include:
- Quotes and invoices - with the invoice in progress functionality, you can quote a customer, print the quote, then when the customer comes in to purchase, simply recall the on hold invoice and process the sale.
- Editable product description on receipts – ability to edit from the front register the short product description which appears on a receipt. Helpful when selling unique or customizable items.
- Phone order support – ability to manage phone orders for pick-up, shipment or delivery through the Orders in Progress module.
- Customer deposits - accept and track customer deposits.
- Minimum deposit requirements – Enforce management rules such as minimum deposits on orders at the store level.
- Layaways - collect deposits while holding the item out of inventory.
- Multi-dimensional matrix inventory grid - to easily manage multi-attribute items such as furniture with size, color and style or height, width and length attributes.
- Markdown management - manage group markdowns, quantity pricing, multi-buy items, promotional pricing and bulk discounting.
- Advanced search screen – search by item name, ID and other attributes, view product tiles, filter by categories, brands, vendors, size, color, etc.
- Service department management - allows you to efficiently manage a service department - you can bill by hour or by job, as well as bill for fabrics and materials.
- Service item history – Track and view service history of customer-owned items checked in for service work, such as upholstery and furniture repairs.
- Multiple shipping addresses - ship to any of the multiple shipping addresses maintained for each customer, or ship the same selection to multiple recipients.
- Special orders/back orders - allows you to tracking special order items (such as furniture not carried in inventory), from the customer order to receiving, to inventory to the POS transaction.
- Customer group pricing or discounts - based on customer level or group.
- Sales commissions - can be calculated for each item based on the sales amount or the gross profit or track commissions by employee to measure productivity.
- Restrictions on discounts and returns – management settings allow restrictions to be placed on discounts and returns of products.
Inventory Management
Furniture lines shift with the seasons — new styles come in, older ones get discontinued, and keeping the floor-ready catalog current can easily become a full-time job if it's done by hand. MicroBiz Cloud takes on that upkeep.
Inventory management capabilities in MicroBiz include:
- Connect to an electronic product database of over 1.7 billion product records to quickly add new items by scanning a UPC or searching by SKU or product name
- Bulk import products, customers, and inventory levels from your existing POS system via CSV or Excel file
- Import bulk vendor price updates via CSV when a supplier releases a new price list
- Print barcode price labels in multiple formats directly from MicroBiz — automatically during receiving or manually for price changes — with support for batch label printing
- Set quantity-based price break points that automatically adjust the price at the register when a purchase threshold is reached
- Set up customer-based pricing tiers — such as retail, designer, or trade accounts — with prices applied automatically at the register when a customer record is attached
- Set reorder points on key items to alert staff when stock is running low
- Transfer inventory between store locations and view stock levels across all locations from the register
Retailers end up with a catalog that keeps pace with seasonal turnover instead of lagging behind it, and pricing that holds steady across every location.
Speed Product Creation with an Online Product Catalog of 1.7+ Billion Records
Building out a product record by hand — description, SKU, vendor, image — eats into time that could go toward the sales floor. MicroBiz Cloud's connection to an electronic product database of over 1.7 billion records replaces that with a barcode scan.
Product catalog lookup capabilities in MicroBiz include:
- Search the database by SKU, UPC, or product name
- Populate a new product record with one click, including model/SKU, UPC/barcode, product description, vendor, brand, and product image where available
- Access product data from hundreds of vendors and brands across multiple retail categories
For furniture retailers regularly bringing in new lines from multiple manufacturers, that's the difference between minutes of data entry and one click per item.
Special Orders
Manage Special Orders, or the sale of items not currently in stock. You can mark an item as a special order item at the time its sold, which places it on a list of special order items in the purchasing module. When the item is received from the vendor, MicroBiz alerts the user that the item is attached to a customer order, so that the customer can be contacted and the item can be set aside for pick-up or shipment.
Matrix Products for Size, Color, and Style Variants
MicroBiz Cloud supports matrix products with up to three variants, allowing furniture and home decor retailers to set up a single product record for an item — such as a sofa or accent chair — and define all available combinations of fabric, color, and size. Each combination can carry its own price, SKU, and inventory level.
Matrix product capabilities in MicroBiz include:
- Set up a single product record covering all variant combinations of size, color, fabric, or finish
- Assign a unique SKU, price, and inventory level to each variant
- Search and filter the catalog by style, category, brand, vendor, size, or color
At the register, staff simply select the desired variant from the matrix rather than searching for a separate product record for each fabric or finish option — keeping the catalog clean and checkout fast, even for furniture lines offered in dozens of color and fabric combinations.
Quotes, Layaways and Deliveries
Manage sales of items not taken immediately from store. You can attach a customer, change status, set a due date, define a handling type, print pick-up slips and add notes. Customer orders can be transferred to the register so that payment can be made and ‘cash and carry’ items can be sold on the same receipt. Items can be managed as layaways with multiple payments. Orders can be managed with handling type (ship, delivery, store pick-up), assigned employee and due date.
Manage Layaway Payments and Installment Sales
Big-ticket furniture doesn't always sell on the spot — a customer may want to lock in an item now and pay it off before delivery. MicroBiz Cloud gives furniture retailers a structured way to manage that.
Layaway payment management in MicroBiz includes:
- Set due dates on layaway orders to track expected payment milestones
- Accept payments against open layaway orders at any time
- View the full payment history on each open layaway order
- Layaway items are automatically held out of open stock and classified as committed stock for the duration of the layaway
Because the item shifts from open stock to committed stock, it can't accidentally get sold to someone else while the original customer is still paying it off.
Map Deliveries Using Google Maps
Moving large furniture to multiple homes in a day only works if the route is planned well — and that planning shouldn't fall on the driver's shoulders each morning. MicroBiz Cloud hands that off to Google Maps with one click.
Delivery mapping capabilities in MicroBiz include:
- Organize delivery orders by order status, order date, due date, assigned employee, or store
- Send selected delivery addresses to Google Maps with one click
- Arrange the sequence of deliveries in Google Maps to optimize routing
- Print the routing map or send directions via email or text directly to your phone
The optimized route lands directly on the driver's phone, ready to navigate — no manual address entry required.
Calendar-based Service Scheduler
Deliveries, in-home design consultations, and upholstery repairs all need a place on the calendar — and keeping that separate from the order itself invites scheduling conflicts. MicroBiz Cloud's calendar-based scheduler solves that by keeping the two connected.
Service scheduler features in MicroBiz include:
- Create a scheduled task directly from the order record and assign it to a specific employee
- View the calendar in monthly, weekly, or daily formats
- Filter the calendar view by assigned employee
Delivery crews and consultants get a clear, conflict-free schedule, and every commitment stays visible in one place rather than scattered across notes and side calendars.
Custom Messages on Receipts and Documents
MicroBiz Cloud allows furniture and home decor retailers to automatically print custom messages — such as store return policies, delivery terms, or promotional messages — on all customer-facing documents, ensuring customers always receive consistent, on-brand information without staff needing to remember to communicate it manually.
Receipt and document customization options in MicroBiz include:
- Print custom messages, return policies, or delivery terms by default on register receipts, orders, quotes, and estimates
- Print or email receipts to customers at the time of sale
- Customize receipts and documents with your store logo, transaction barcode, and website address
Consistent custom messaging across every document type — from register receipts to delivery paperwork — helps furniture retailers set clear expectations on returns, custom-order timelines, and delivery terms while reinforcing store branding on every customer touchpoint.
In addition to the Furniture & Home Decor Store POS specific capabilities listed above, MicroBiz Cloud includes the following standard features and functionality needed to manage Furniture Stores:
Orders
- Quotes/Estimates/Invoices
- Check-in of Customer Items for Repair
- Deposit Collection and Refunds
- Tax Calculation based on Ship Address
- Backorder Creation and Filling
- Phone Orders/Layaways
- Special Orders (out of stock items)
- Pick-up, Shipping, Delivery Dashboard
- Repairs/Service Dept Management
Customers
- Multiple Shipping/Billing Addresses
- Customer Tax Classes/Tax Exempt
- Credit Accounts/Charge to Account
- Accounts Receivable Statements
- Import Customers via CSV File Import
Store Management
- PCI/PA-DS Compliant Processing
- Flexible and Filterable Reports
- Enforceable Business Rules on Discounts, Returns, Deposits
- Store Transfers
- Support of Contactless Payments
- Employee Roles and Permissions
- Minimum Deposit Requirements
Register
- Register Quick Pick Keys
- Split Tenders
- Assign Salesperson to Transaction
- Item and Transaction Discount
- Stock-level Look-up (multi-store)
- Store Credits
- Gift Cards
- Customizable Receipts
- Custom Tenders
- Print or Email Receipts
- Customer Sales History Look-up
- Bar code label scanning
- Transaction holds/recalls
- Returns and Voids
- Register Close/End of Day Reports
- Integrated Credit Card Processing
- Advanced Filterable Product Search
- Editable Item Descriptions on Receipt
Integrations
- WooCommerce Integration
- QuickBooks Online Integration
Catalog Management
- Product images
- Categories and Sub-Categories
- Product Tax Classes (multiple)
- Quantity-based Tiered Pricing
- Time-based promo pricing
- Alternate Product IDs
- Customer-based Pricing/Pricing Tiers
- Matrix Products with Size/Color/Other Variants
- Print Bar Code Price Labels
Multi-store Inventory Management
- CSV File Import of Products & Inventory
- Inventory Adjustment Audit Records
- Purchase Orders/Vendor Shipments
- Minimum Inventory Reorder Points
- Special Order Tracking
Expand Functionality of MicroBiz via Integrations with Popular 3rd Party Apps
Publish register batch financials to QuickBooks Online with one-touch
- Map POS financial activities to QuickBooks GL accounts
- Publish register batch financials to QuickBooks with one touch
- Sync revenue, COGS, inventory values, customer liabilities and payments with QuickBooks
- Create QuickBooks invoice payable from received vendor shipments
- Push POS sales taxes to QuickBooks Sales Tax Center for payment management
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Integrate your POS system with your Woo! ecommerce site
- Link product records and sync changes in product fields from MicroBiz to Woo!
- Automatically adjust stock levels in Woo! for store sales to avoid sales of items not in stock
- Pull online orders into MicroBiz for order and inventory management
- Capture customer records created online in MicroBiz
Frequently Asked Questions
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Useful Links and Resources:
Home Furnishings Association (HFA) — North America's largest trade organization devoted specifically to the needs of home furnishings retailers. HFA provides members with advocacy, education, business resources, webinars, and networking opportunities to help independent furniture retailers compete and grow.
American Home Furnishings Alliance (AHFA) — The leading trade association representing manufacturers and importers of home furnishings in the United States. AHFA advocates on legislative and regulatory issues affecting the furniture industry and provides resources on product standards, sustainability, and supply chain management.
Furniture First — A national purchasing cooperative serving independent full-line furniture retailers across the United States. Furniture First members benefit from collective buying power, rebates, discounts, merchandising programs, consumer financing options, and access to a network of over 200 vendor partners.
BrandSource — A member-owned, not-for-profit buying group serving over 4,500 independent appliance, electronics, furniture, and bedding retailers across North America. BrandSource provides members with collective purchasing power, vendor programs, digital marketing tools, and e-commerce solutions.
Nationwide Marketing Group — North America's leading buying, marketing, and operational support organization for independent retailers in furniture, bedding, major appliances, consumer electronics, and home theater. Nationwide provides members with purchasing power, marketing tools, and retail resources to compete with national chains.
High Point Market — The world's largest home furnishings trade show, held twice yearly in High Point, North Carolina. With over 11 million square feet of showroom space and approximately 2,000 exhibitors, High Point Market is the premier sourcing and trend event for furniture retailers, designers, and buyers from around the world.
Las Vegas Market — One of the leading furniture, home décor, and gift trade shows in the United States, held twice yearly in Las Vegas. Las Vegas Market connects furniture retailers with thousands of manufacturers and vendors across furniture, bedding, lighting, rugs, and home accessories.
Association of Woodworking & Furnishings Suppliers (AWFS) — The largest national trade association representing companies that supply the home and commercial furnishings industry. AWFS provides education, advocacy, and hosts the biennial AWFS Fair — a major trade show for furniture manufacturers, suppliers, and retailers.