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Testing Serial Cash Drawers

TEST PROCEDURE:

  • Testing the cash drawer involves configuring the serial port and sending data to the cash drawer.
  • The following program is for testing the cash drawer prior to configuring in MicroBiz customize settings.
  • These procedures must be executed from the DOS prompt.
  • The port specified in the following instructions must be the port the cash drawer is plugged into: ie. Com1: or Com2:.
From the Dos prompt C:\> type: MODE COM1:96,N,8,1 [ENTER]
  type: ECHO>COM1 [ENTER]

The cash drawer will open when [ENTER] is pressed.

* The MODE command must be entered into the Autoexec.bat file so it can execute each time the computer is turned on.

TROUBLESHOOTING GUIDE:

If your cash drawer will not open check the following items before proceeding any further.

  1. Is the 12 volt power supply plugged into the wall outlet and is the other end connected to the cash drawer.
  2. Check the interface cable to see that it is firmly connected to the computer.
  3. Verify you are connected to the proper Com port. If your MODE command is designating COM1: be certain your cash drawer cable is connected to COM1: in the computer. If your MODE command is designating COM2: be certain the cash drawer cable is connected to COM2: in the computer.
  4. Be sure the drawer lock is set to the proper position to allow the cash drawer to open.
  5. The cash drawer must open with these test procedures before configuring within MicroBiz.
  6. Check the Windows settings for the designated COM port to make certain they match your MODE command settings.

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